Webex Events took a novice to a pro with ease!
We made the decision to pivot to a fully virtual conference platform. Webex Events made this a seamless and easy transition. The use of …
Overview
What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
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Popular Features
- Mobile Application (10)8.787%
- Dashboard / Report / Visualization Interactivity on Mobile (10)8.585%
- Responsive Design for Web Access (10)8.585%
- Audience engagement (9)8.080%
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What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
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- No setup fee
For the latest information on pricing, visithttps://pricing.webex.com/us/en/hybrid…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Webex Events (formerly Socio)?
Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. It includes multiple event apps, registration, check-in and badge printing, lead retrieval, and live streaming technology. Webex Events is designed to blend flexibility with ease of use so organizers can host engaging events that support their goals, no matter the type of event or organization.
Webex Events (formerly Socio) Features
Virtual Event Features
- Supported: Registration, RSVP, and ticketing
- Supported: Livestreaming
- Supported: Audience engagement
- Supported: Event recording
- Supported: Virtual booths
- Supported: Networking
- Supported: Event analytics
Online Events Collaboration Features
- Supported: Live chat
- Supported: Audience polling
- Supported: Q&A
- Supported: Meeting space storage
- Supported: Handouts
Online Events Marketing Features
- Supported: Branding options
- Supported: Attendee list export
Online Events Security Features
- Supported: User authentication
- Supported: Participant roles & permissions
- Supported: Participant list
- Supported: Confidential attendee list
- Supported: Secure file sharing
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Record meetings / events
- Supported: Media
- Supported: Event registration
Mobile Capabilities Features
- Supported: Responsive Design for Web Access
- Supported: Mobile Application
- Supported: Dashboard / Report / Visualization Interactivity on Mobile
Additional Features
- Supported: Sponsor Booths
- Supported: Registration
- Supported: Mobile Check-In
- Supported: On-Site tickets & registration
- Supported: Floor plans/maps
- Supported: Social media integrations & promotion
- Supported: Event agendas & schedules
- Supported: Attendee networking & surveys
- Supported: Reporting & dashboards
- Supported: Lead generation & retrieval
- Supported: Email customization
- Supported: Meeting Scheduling
- Supported: Prospect Intelligence
- Supported: Business Card Scanner
- Supported: Web portal
- Supported: Mobile app
- Supported: Gamification
- Supported: Downloadable reports
- Supported: Event Studio
- Supported: Simulive
- Supported: Live-streaming
Webex Events (formerly Socio) Screenshots
Webex Events (formerly Socio) Videos
Webex Events (formerly Socio) - Overview
Webex Events (formerly Socio) Integrations
Webex Events (formerly Socio) Competitors
Webex Events (formerly Socio) Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
| Supported Languages | English, French (Français), Spanish (Español), Turkish (Türkçe), German (Deutsch), Greek (ελληνικά), Korean (한국어), Dutch (Nederlands), Portuguese (Português), Russian (русский), Swedish (Svenska), Simplified Chinese (中文), Italian (Italiano), Chinese Traditional (漢語), Czech (Čeština), Hindi (हिन्दी), Hungarian (Magyar), Polish (Polski), Serbian Latin (Srpski), Thai, Vietnamese |
Webex Events (formerly Socio) Downloadables
Frequently Asked Questions
Webex Events (formerly Socio) gives event professionals event tech to power every stage of the event planning & execution process.
RingCentral Events, Bizzabo, and Cvent Event Management are common alternatives for Webex Events (formerly Socio).
Reviewers rate Attendee list export highest, with a score of 8.9.
The most common users of Webex Events (formerly Socio) are from Small Businesses (1-50 employees).
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March 21, 2024
Webex Events took a novice to a pro with ease!
We made the decision to pivot to a fully virtual conference platform. Webex Events made this a seamless and easy transition. The use of Webex Events allows us to create a professional and polished looking event platform that allows for an easy user experience and allows for an easy designing experience on the developer end.
- Customer service
- Intuitive design
- Polished finished product
- Ease of use for user
- Video production studio
We use Webex Events for all of our hybrid and in person events. It provides an app, platform for livestreaming, networking opportunities, widgets for adding scheduling and agendas to webpages, ticketing and even an email platform functionality. It has really enabled us to host events on a larger scale and with a more professional touch.
- Livestreaming
- Attendee networking and organization
- Communication
- Ticketing
- Customization
- Price - to add more users/headcount
- Badge printing service - too expensive and also using an outside supplier
This was our first in-person conference since the pandemic and we wanted to provide a great experience for attendees. In the past, we relied on paper agendas and posters to help navigate folks to sessions. However, this resulted in multiple-page documents that took forever to create and then could not be edited once the schedule was finalized, not to mention the hours spent formatting, printing, hauling, and sorting. Therefore, we wanted to provide our attendees with an app to hold all of their conference information. Webex Events was a game changer because no conference goes as planned - speakers cancel, sessions get rescheduled, and rooms are switched. This was hassle free because we could update in real-time in the app and push notifications to our users.
- Push real-time notifications to conference attendees.
- Customizable agendas that are easy to create and revise.
- Provide space to advertise sessions and promote vendors.
- The dedicated support team was just a video call away or even faster with live chat.
- Upgraded check-in systems allows for QR code, improving registration process
- Customizable fields to get everyone registered from the app
- Allow multiple emails on registrants accounts
- Ensure Android works as seamlessly as iOS
Our Main Event each year is a convention. Usually, it is in person with about 4000 people. For two years during the heith of COVID we went virtual and I don't know if it would have been as successful as it was without Webex Events (Socio).
It has continued to evolve over the past few years and now we use the platform for registration and having a now hybrid event with both in-person and virtual content. This year, we will be integrating the in-person registration capabilities and using the web plugins in place of our legacy WordPress pages for the agenda and speaker information.
One of the best things about the system is that they continue to evolved and make changes routed in needs of the customer. This year we are excited that much of the speaker and sponsor management will be able to happen directly in the app by the speakers and sponsors themselves, freeing up moe time for our very small staff.
It has continued to evolve over the past few years and now we use the platform for registration and having a now hybrid event with both in-person and virtual content. This year, we will be integrating the in-person registration capabilities and using the web plugins in place of our legacy WordPress pages for the agenda and speaker information.
One of the best things about the system is that they continue to evolved and make changes routed in needs of the customer. This year we are excited that much of the speaker and sponsor management will be able to happen directly in the app by the speakers and sponsors themselves, freeing up moe time for our very small staff.
- Customer service and attention are the best that I have seen. We have use 4-5 different event app systems over the past decade and no one came close to socio in terms of both meeting our needs and responding to questions and issues. (addendum - while I am always worried when a smaller company gets bought by a bigger one - in the few years since Webex took it over, there has been no drop in customer service.)
- The product itself is flexible but fairly easy to use. We have a fairly complex event (120+ sessions over three days with hundreds of speakers) and not only did it handle it - but it looked good.
- Socio continually adds improvements to the product that really do make it better. They provide ample information on how to use each new feature as well.
- Many of the changes to the product I know came from direct requests made by our organization.
- For an organization like out with so many sessions, speakers, and sponsors, but only a few staff members, it would be nice if there was a level of access to the back end content that we could give to the speakers and sponsors for example so they could upload their own information or make needed changes. (ADDENDUM - They have addressed this situation and we are excited to try out the new capabilities this year)
- Within the Virtual Studio - currently there is not an easy way for presenters to interact with chat or to handle Q&A.
January 11, 2024
Boost business engagement with events on the go!
I use Webex Events for attending our customers' events and to attend online events for my sales development. I use it to network with other potential customers. I often keep in contact with people I contact during any event.
- I like to add to calendar feature.
- It has many benefits like landing page creation and email marketing feature to target desired audience.
- Tracking of real time tracking of sales and revenue.
- It should automatically show the events on the home screen which can be relevant to me. It will make me more engaged with the app.
September 13, 2023
Lead Retrieval and Event organizing made simple with Webex Events
We primarily use Webex Events to set up both in-person and virtual conference events. With the help of Webex events, we are easily able to engage the end user. The live display option on the Webex Events platform is also very useful as it helps us display session information, activities, and also sponsor images. Additionally, the Webex team is also very knowledgeable and supportive. They were able to work with us smoothly and were able to connect us with the right vendors to buy printers and other badge-related items. With the help of Webex Events, we have tremendously increased our value-based selling.
- The lead retrieval option is very well thought out
- Creating and tracking sessions is very much straightforward
- Creating attendee groups is very simple
- The in-app attendee engagement options like Q&A sessions, live polls, etc. are very good
- Last minute attendee addition could be made more simple
- Inclusion of knowledge base documents could be much more helpful
- The virtual exhibition portion is little bit complex and can be made a lot simpler
January 20, 2023
Giving me time back
We use Webex to register our attendees, collect registration fee, track income/fees, to get information to all people who have registered to the event.<br><br>Webex has been a place where I can go and get all the event information in one space. When hosting hybrid events, everything was able to be run through this one platform. This was invaluable. It gave me so much time back and allowed me to focus on other places where my time was needed.
- Their customer service is fantastic. Easy to contact & easy to communicate with
- Easy to track sales, Net and Gross.
- Processing refunds or doing name changes is easy.
- I wish Webex had more video walk throughs on their help section
December 12, 2022
A great platform for virtual events.
Webex Events was a perfect platform to host our client's annual meeting during the first year of the pandemic. It allowed the worldwide team to meet virtually as well as increase the attendee count above who was normally included in the in-person event. Since then we have shifted to virtual because the platform is so flexible and easy to use.
- Easy to use way to hold virtual events
- Simple to setup and customize
- Awesome customer support
- More customizable design features
- Video hosting capabilities that connect to ALL the features
- Allow more people to be live presenters as well as more people in video rooms
October 07, 2022
An absolute must! Our clients rave about using the event app
We use Webex Events as our event app for in-person seminars that we host
- Excellent customer service
- Easy to use back end interface
- Simple and clean design that makes it user friendly for clients as well
- Webex Events has been fantastic for everything we need
July 30, 2022
Webex Events is the best event software I have used.
We use Webex Events for our annual user conference. We have used the app at live events, as well as managed virtual conferences completely through Webex. The ability to have a registration, the event app and website, session streaming, networking, etc. all in one place is extremely valuable to us.
- Their customer support is fantastic. I can always get a quick answer through their chat function, and everyone I have spoken to has been great.
- The attendee-facing event app and website are really easy to use. Our team has to do very little troubleshooting with customers.
- The streaming function with Restream is fantastic. We can set up professional-looking sessions with banners, videos, music, title slides, etc. without hiring a third party to manage because they made it so easy.
- I wish session recordings was managed differently. You should be able to have a list of all the sessions and be able to download recordings from one place.
- It would be nice to be able to customize the look of the desktop event site more.
July 28, 2022
Great & Reliable!
We used Webex Events for our hybrid conferences and festival. It helped us stay connected to our members during the pandemic. It also allowed a cheaper and more reliable option for those who could not travel during the time or did not feel safe traveling. We tried other platforms, but ultimately Webex was the best.
- Communication
- Customer Service
- Easy to use!
- Chat functions within the spaces.
June 01, 2022
Great product that's comprehensive and easy to use
Score 10 out of 10
Vetted Review
Verified User
We use Socio (Webex) to host our annual user/customer conference. We've used it for two years now, and the product was amazing when we started, and it has continued to evolve. Their support teams are incredible, and the product is so easy to use. It was a great experience for the admins and for the event attendees.
- Event Management
- Attendee Engagement
- Engagement Reporting & Analytics
- Registration Management
- Backend navigation
June 01, 2022
My best video conferencing product
Interactions in our organization has been the most productive move that has enhanced development infrastructure. It gives me great space for engaging customers from each everywhere. During marketing campaigns we can freely interact with clients from social media platforms. Reaching remote marketing teams and connecting with sales representatives has been more productive than ever before. Webex Events has all modern tools that bring great conversation experience across the company teams.
- Connection with remote teams.
- Engaging audiences from anywhere.
- Sharing ideas with colleagues through online discussions.
- I have not experienced any area that requires changes.
- The modern features performs best.
May 14, 2022
Easy to use event platform
We utilized it in February 2021 as we pivoted from doing regional in-person conferences to one national virtual conference. We used it as an event platform for that conference and utilized its features to try and replicate most of the aspects of our in-person conference experience. Going into our next conference cycle we utilized it to create the mobile apps for our in-person conferences as well as continue to use it as the platform for a virtual events.
- It has quite a few optional and customizable features that can be utilized.
- It's easy to integrate your existing tools like Zoom, YouTube, Vimeo, and streaming services.
- It's flexible in the way that you upload content in that you can enter things one at a time on the website, or use a spreadsheet to upload a larger amount of content.
- There are some features we did not want to use that we were not able to remove from taking space on the front page of the user apps.
- During our first time using the platform there were some issues on their back end with the number of users we had joining our event. They owned the problem and we were compensated. Their back end has greatly improved since then and we used them the following year with no issues.
- When using the most restrictive setting for user access, we did have some users have difficulty logging in. This was mostly user error, but there were some cases where it did not seem to be.
Webex Events is the most preferred platform in our company that helps us in creating the most productive teams together. My project team organizes events online to cut traveling costs and accommodation expenses. This tool has all features that can easily help in organizing successful virtual meetings without downtime. When providing instructions to my juniors on the right project implementation path always deliver the best experience. Presentations with this platform bring out the best with clear voicing and high-quality notes and video displays.
- Presentating project guidelines to my colleagues.
- Bringing my audience together via virtual connection.
- Calling and video chatting with customers and workmates.
- Every feature has the right tools.
- I have not discovered any new feature that can be added.
May 05, 2022
My review on WebEx events
WebEx Events is used in our company to arrange events, conferences, meetings, and annual events. WebEx Events has a good customer-valued UI and can be easily used to talk with them and meet with them. WebEx Events helped us to make some relations with customers and attendees there and made some sales through it.
- Streaming
- Event organizing
- Messaging
- Events
- Meetings and conference
- Customer chatting
February 28, 2022
Amazing platform to host regional conference!
Score 10 out of 10
Vetted Review
Verified User
Our student organization needed to make the switch from planning an in-person conference to an online one. Socio was quick to help us with that switch. We were able to successfully host 100+ students and professional industry workers to our IISE Conference. We wanted a site with all of our ideas and features centralized, which Socio was able to give.
- Centralized Features
- Incorporate a steaming service
- Link internally through the site
- Q&A feature: to address questions directly
- Highlight the days of the conference more (on the agenda tab) as it was easy to miss the second day of our conference.
- Highlight the "Enter Code" feature on registration
February 25, 2022
Easy choice for events
We have used Socio for in-person conferences via mobile phone app to manage the flow of our events, share files, and network. Recently we've used the virtual conference options as well and found them to be exceptionally easy to use. Our conferences can have up to 200 people from across the world use it with little guidance.
- Customer Support
- Set up
- Adoption
- Scheduling
- User management
- Chat Features
- Branding
- Live stream feature could passively update more often (niche issue however)
- Truly difficult to think of improvements
November 11, 2021
Socio Filled the Gap Between Live and Virtual
Normally our company hosts a huge annual event to network with our existing customers, new customers, and people from all over the world to learn about our product, for our customers to share the projects they're working on using our product, to collaborate with universities and instructors and students. We needed to host virtually this year due to the pandemic, and Socio was a great fit.
- interface
- recordings
- using our company's branding
- chat features
- schedule of events
- live Q&A
- everything worked well!
November 09, 2021
Socio Made Me A Virtual Event Production Pro!
We've always been an in-person event. And in the last two years, we have had to pivot to virtual. Socio helped us do that. Socio is being used across the whole organization as an alternative to live events. We use this product as a bonus to the attendees until we can meet again in real life. And when we do, Socio will be used as the conference mobile app. It can even help to produce a hybrid event. Details change up to the end when producing an event. So being able to make changes on demand and alert the attendees via push notifications addresses those challenges.
- Socio Restream Broadcast Studio
- Excellent Customer Service Managers
- Online Ask Us Anything Tech Support
- Mailchimp Integration
- Add Attendee Video Camera Option in Sessions Along With The Chat Functionality
- More Options for Speakers - Virtual Backgrounds
October 20, 2021
Mitchell Grocery Retailers Conference
Socio allowed us to host our first hybrid event for our Annual Retailers Conference. We were able to implement a virtual option as well as a mobile app for our in-person attendees. It was a game-changer for our event and the attendee engagement was amazing!
- Customer Service
- Easy of use and set up
- Tons of great features
- Live stream function was difficult to set up
We needed an event platform to host our (virtual) conference in 2021 and 2020. We held 120+ panels/training and had about 2000 attendees watching content and interacting during our event.
- Intuitive platform, easy to set up
- Responsive customer service
- Professional looking streaming service
- Captioning for sessions
- Speakers should be able to interact with the attendee chat
October 20, 2021
Socio is hands down your go-to company for a virtual event!
We used it for the second year to put together our large virtual conference. We wanted a professional platform that could help us in a completely new territory when we had to take what is normally an in-person conference over a weekend to a virtual setting in 2020. They did such a fantastic job that we signed with them again when we knew we needed to go virtual again in 2021. They are very professional, knowledgeable, and helpful throughout the entire process.
- Customer service and problem solving
- Platform design
- Idea generation
- Discussion boards 100% need better functionality--things like being able to pin a post, put a picture in your comment, like comments, have notifications when someone has mentioned you or commented on your post.
- More streamlined welcome area when people first log in. Being able to choose an easy welcoming page that automatically loads upon first login would be awesome.
- Being able to hide linkable areas within the app--having menu items that can be linked into the booths while not being visible in the actual menu. Also being able to link attendees into different areas, such as the exhibitor booth and speaker profiles.
October 19, 2021
Excellent Platform for (Virtual) Events
Formstack used Socio to host our inaugural customer and partner virtual event. Hosting/Managing the event was strictly done by the Marketing department, but we had registered users across the organization to attend the event and connect with other customer and partner attendees. <br><br>Socio ended up being the perfect platform for our virtual event, providing an excellent event experience for attendees and unmatched customer support for us to host a seamless first event.
- Virtual Event Management
- During event communications with attendees
- Customer Support and Account Management
- Hosting large video files for seamless playback
- Gaming, polling, and additional in-app engagement
- Fully customizable experience to fit your brand
- Login experience is a little clunky
- More flexibility with minimized video location
- Main navigation on platform/backend could use some reconfiguring
October 08, 2021
Socio puts the "Social" back into marketing and live-events!
We use the Socio platform to enhance our marketing and participation efforts. This includes using the gamification aspect of the app to increase product awareness, revenue, and end-user satisfaction with our products and services. We also use the full application for our biannual in-person software training conferences held across the US. Using the app during the live events increases participant interaction, networking, and overall experience.
- Gamification
- Supports their users
- Provides an intuitive application that can be deployed with ease and speed
- Import data from other applications (schedules, etc.)